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For all business types these days, you cannot ignore the benefits of having an EPoS solution. Costs of EPoS solutions vary greatly and mostly dependent on three key factors:
1: Hardware
2: Software
3: Support
We have tried to make it somewhat easy for you to gauge how to pick a quality solution.
1) Hardware
Let's look at the hardware element. There are many types of touch screen systems to normal PC are being used in the market. Our opinion is that you are far better off going for a touch terminal and one that is fully integrated to save on space. Therefore, you have choices of branded products, which are a little more expensive by give you longevity. On the other hand, you have the choice of a non branded product which in our opinion carry a risk of reliability and no knowledge of how well it was tested. So you may get long-term out of it but, from experience, these have failed in hardcore retail environments.
2) Software
The EPoS software forms the most critical part of the entire solution. The EPoS software needs to be modern technology based and allow you to have total control over your business. There are again various options from desktop software based to web-based. In our opinion, we have seen the web-based EPoS in action and for hardware retail and hospitality we haven't seen many that are reliable. Desktop software is ideal as it doesn't rely on internet and give you robust technology. Always choose a product that is proven in the market, trying something new will be dangerous and costly without any recourse. Therefore, in our opinion the most demanded software with a reputable company supporting the product is our recommendation.
3) Support
EPoS support is a fundamental part of any solution that you buy, always make sure that the supplier has the infrastructure to support you when in time of need. The reason we say this is fundamental is because your EPoS solution will be integral part of your business. Your success, customer service all depend on the smooth running of your EPoS solution. Because your EPoS takes so much hammering, you are likely to experience an issue at some stage or you may require assistance relating to functionality. Therefore, you should be able to make that phone call and be attended to. Some business offers up to 24 hour support for their products in 16 countries around the world. This means, their EPoS support infrastructure is exceptional with state of the art technologies to respond and resolve issues.
For more information regarding EPOS, Please visit us at EposDirect.co.uk.
